Feature available for : Linkedin, WhatsApp, Instagram, Telegram

Get an Attendee

Once you have chat and messages, you might want to match them with Users. Use the GET /chat_attendees/{id} or GET /chat_attendees API Methods or the appropriate SDK Methods.

Get a User with a public identifier

You can retrieve a user profile, including its Provider Internal ID providing the Provider Public ID by using the GET /users/{provider_public_id} API Method or the appropriate SDK Method.

This can be useful to start new chats with unknown users.

📘

If the user is unknown, this method does not sync the user into Unipile. It's a just a proxy to the provider. This means he will not appear in attendees lists unless you start a new chat with him.

Get a public identifier from an Attendee

For now, public identifiers are not present in Attendees, so you can use the GET /users/{provider_id} Method or the appropriate SDK Method to find it by passing the Provider Internal ID found in Attendees and Messages

❗️

Be careful how you implement action GET /users/{provider_id/provider_public_id}

You can't retrieve more than 100 profiles by day without being rejected by provider. You need to space out your calls randomly between 2 and 5 minutes and handle error code.