Mute conversations

❗️

Provider limitations

Muting / unmuting a chat is only available on LinkedIn Classic.

To update the mute status of a chat, use the Update a Chat endpoint, providing the muted_until field with :

• true to mute indefinitely
• false to unmute

await messagingApi.updateChat({
  path: {
    account_id: "acc_123456789",
    chat_id: "chat_id",
  },
  body: {
    muted_until: true
  },
});

messaging_api.update_chat(
    "chat_id",
    "acc_123456789",
    {"muted_until": True},
)

curl --request PATCH \
     --url https://api.unipile.com/v2/account_id/chats/chat_id \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '{"muted_until":true}'

📘

Note on message events

message.new events are always sent to webhooks — even for muted chats — as they are intended for message synchronization.

If your application includes a notification feature that should respect a chat’s mute status, check the mute status of the parent chat for each incoming message on your webhook before deciding whether to trigger a notification for your users.